- Create an 8–10 slide PowerPoint presentation that defines a business problem, explains how the problem affects an organization, and describes possible solutions. Recommend the best solution for the problem and organization, and justify the recommendation.The ability to effectively solve complex business problems is critical to sustaining organizational quality, which is essential to achieving strategic goals (Deutsch, 2013). Ernst Van Aken, Berends, and Van der Bij (2012, p. xiv) note that in solving business problems the “focus is on designing what can be, or what should be, in order to improve the performance of a specific business system on one or more criteria.”SHOW LESSBy successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
- Competency 1: Explain the underlying principles of successful businesses.
- Explain how a business problem affects an organization
- Explain how a solution to a business problem will result in increased sustainability.
- Competency 3: Solve business problems using critical thinking and effective decision making.
- Describe solutions to a business problem.
- Explain the advantages and limitations of solutions to a business problem.
- Recommend a solution to a business problem.
- Support a recommended solution to a business problem with relevant evidence.
- Competency 5: Communicate in a manner that is scholarly, professional, and consistent with expectations for the field of business.
- Organize content so ideas flow logically with smooth transitions.
Deutsch, C. (2013). The seeking solutions approach: Solving challenging business problems with local open innovation. Retrieved from http://timreview.ca/article/664Ernst Van Aken, J., Berends, H., & Van der Bij, H. (2012). Problem solving in organizations: A methodological handbook for business and management students (2nd ed.). Cambridge, MA: Cambridge University Press.
CHECK YOUR PROGRESSUse this online tool to track your performance and progress through your course.
- Competency 1: Explain the underlying principles of successful businesses.
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Applying critical thinking and effective decision making in your professional life will help you better understand the factors that influence your thinking, as well as the potential implications of your decisions as you solve complex business problems. Effective decision making requires the ability to consistently identify and choose the best option from multiple possibilities. It also requires creativity and logic.
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Sustainability is key to building and maintaining a 21st century business of any size, including large corporations:
- Duclos, T. G. (2013, October 29). Defining corporate sustainability. Machine Learning.
You may wish to use the following resources to hone your ability to think critically, a skill you must use in this course:
- Greengard, S. (2009). Are we losing our ability to think critically? Communications of the ACM, 52(7), 18–19.
- Zucker, A. (2019). Using critical thinking to counter misinformation. Science Scope, 42(8), 6–9.
- Paul, R., & Elder, L. (2007). Critical thinking: The art of Socratic questioning. Journal of Developmental Education, 31(1), 36–37.
Check Your Understanding: Corporate Sustainability
Before tackling your assessment, you may wish to check your understanding of the role of sustainability in business by completing the following brief self-assessment:
You may use resources of your choice to prepare for this assessment; however, you will need to ensure that they are appropriate, credible, and valid. The BUS-FP3007 – Developing a Business Perspective Library Guide can help direct your research. The Supplemental Resources and Research Resources, both linked from the navigation menu in your courseroom, provide additional resources to help support you.
The Business Assessment Exam from Peregrine Academic Services is part of the continuous quality improvement commitment from Capella University’s School of Business. It is part of the school’s programmatic accreditation with the Accreditation Council for Business Schools and Programs. The assessment exam results will help ensure that learners are being provided with the best possible educational experience.The Business Assessment Exam covers topics taught in the Capella business program that are aligned to the topics required for accreditation. This exam assesses the baseline data the school needs for its analysis. The exam assesses the foundational knowledge areas.No extra preparation is required to take this exam, and you will not be graded on how you perform on the exam. Do not worry if you feel that there were many questions you could not answer.Allow approximately 2 hours to complete the exam. It is recommended that you complete the exam in one sitting.
Follow these steps to access the exam:
- Click the linked BUS-FP3007 Business Assessment Exam title above.
- Complete the questions regarding your name, learner ID, program, and organization information.
- Select Confirm once you have completed the questions.
- Click the link to launch the exam.
- Read the acknowledgements carefully, including the timeframes for exam completion, before beginning the exam.
Reminder: When you have completed the exam, you will receive an Exam Certificate of Completion. Use the quiz activity in this assessment to submit this certificate to show you have completed the exam.
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When you have completed your Business Assessment Exam, you will receive a Certificate of Completion. Click the linked title above to submit your certificate.
Begin your preparation work for this assessment by selecting a business-related topic. This can be a business topic you would like to research to gain new insight that will be helpful to you in your current work environment, or it might simply be a business topic you are interested in. Some examples of business topics include:
- Workplace diversity.
- Management techniques.
- Marketing trends.
- Change management.
As you choose your topic, think about how knowing more about that topic will improve your career or advance your organization’s mission. Selecting an appropriate topic will enable you to develop a sound argument that is supported by expert knowledge.Once you have your topic, think about a problem or challenge associated with that topic. For example, if your topic is workplace diversity, the associated problem might be the challenge faced by organizations in creating a productive, healthy, and supportive work environment.Next, research your topic and problem. Locate 3–7 reputable resources on the topic. The resources you choose will help you to define the focus of your research and writing. For example, if your topic is workplace diversity and your problem is how organizations can create a productive and supportive work environment, your research may lead you to focus on how company policies can influence the work environment. Your research should also help you develop possible solutions to the problem.Now, suppose the topic and problem you have selected are also primary concerns for your organization’s leadership. You have been asked to research the topic and problem and prepare a presentation for the executive board that includes your evaluation of the problem and your recommendation for a solution.
Develop a PowerPoint presentation on the business topic and problem you selected. Use the Notes feature of each slide to expand your bullet points and reference your resources. PowerPoint presentations generally shouldn’t have sentences such as a white paper or plan would, but instead should have bullet points that are organized and clearly convey the intent of the presentation. You should still follow APA rules for attributing sources that support your analysis and conclusions.Your presentation should include one or more slides covering each of the following areas, and you can use slide titles more explicitly related to your chosen topic than are shown below. You may use the Assessment 4 Template [PPTX] to create your presentation if desired.
- Title slide.
- Introduction (optional).
- The Problem.
- Define the business problem.
- How the Problem Affects an Organization.
- Explain how the business problem affects an organization, and consider the consequences of not solving the problem.
- Possible Solutions.
- Describe solutions to the business problem, and explain how each is relevant to the organization.
- Advantages and Limitations of Possible Solutions.
- Explain the advantages and limitations of solutions to the business problem, including aspects of costs, efficiencies, and effectiveness.
- Recommended Solution.
- Recommend a solution to the business problem, and explain how the solution is right for an organization in terms of cost, needs, organizational culture, and effectiveness.
- Organizational Sustainability in Profits and Satisfaction.
- Explain how your recommended solution to the business problem will result in increased sustainability with regard to profit and/or customer and employee satisfaction.
- Conclusion: Supporting Evidence.
- As a summary, justify and support your recommended solution to the business problem with relevant evidence and sound reasoning.
- References slide.
Example assessment: You may use the Assessment 4 Exemplar [PPTX] to give you an idea of what a Proficient or higher rating on the scoring guide would look like.
Based on the intended audience, your presentation should be well organized and written in clear, succinct language. Follow APA rules for attributing sources that support your analysis and conclusions.
Academic Integrity and APA Formatting
As a reminder related to using APA rules to ensure academic honesty:
- When using a direct quote (using exact or nearly exact wording), you must enclose the quoted wording in quotation marks, immediately followed by an in-text citation. The source must then be listed in your references page.
- When paraphrasing (using your own words to describe a non-original idea), the paraphrased idea must be immediately followed by an in-text citation and the source must be listed in your references page.
Note: Faculty may use the Writing Feedback Tool when grading this assessment. The Writing Feedback Tool is designed to provide you with guidance and resources to develop your writing based on five core skills. You will find writing feedback in the Scoring Guide for the assessment, once your work has been evaluated.
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