Critical Thinking Questions
1 What happened at Wells Fargo with regard to past activities that led to this major scandal?
2 What internal dimensions of the company were part of the problems that occurred?
3 How might the organizational structure of the company have been part of the problems that occurred?
4 Identify and use relevant concepts from this chapter as well as your own thoughts and analysis to diagnose the scandal at Wells Fargo. How could such a scandal have occurred in the first place? Who and what was at fault?
5 Suggest some solution paths the company might consider, using knowledge from this chapter and your own thoughts/research, to avoid such a scandal from reoccurring.
Please note the following important standards:
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