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Case Study Eighty-Three: Emergency Divert Status/MHA6999

Case Study Eighty-Three: Emergency Divert Status/MHA6999

Supporting Lectures:

Review the following lecture:

Project

The project assignment provides a forum for analyzing and evaluating relevant topics of this week on the basis of the course competencies covered.

Introduction:

Robert and Roy, emergency medical technician paramedics (EMT-P), were back on the streets after a slow afternoon of handling administrative tasks in the office. Neither paramedic had checked the divert status board before heading out, so they were unaware that numerous hospitals in the city were on emergency department (ED) divert.

Tasks:

Case Study Eighty-Three: Emergency Divert Status

Read the above case study; your task would be to evaluate this case study utilizing the format below. Make sure to include at least two scholarly/peer-reviewed articles to help support your evaluation.

Case Study Evaluation

  • Prepare a written report of the case using the following format:
    • Background Statement: What is going on in this case as it relates to the identified major problem?
    • What are (only) the key points the reader needs to know in order to understand how you will “solve” the case?
    • Summarize the scenario in your own words—do not simply regurgitate the case. Briefly describe the organization, setting, situation, who is involved, who decides what, etc. Specifically identify the major problems and secondary issues.
    • What are the real issues? What are the differences? Can secondary issues become major problems?
  • Present an analysis of the causes and effects.
    • Fully explain your reasoning. Declare your role in a sentence or a short paragraph explaining from which role you will address the major problem and whether you are the chief administrator in the case or an outside consultant called in to advise.
    • Regardless of your choice, you must justify in writing as to why you chose that role. What are the advantages and disadvantages of your selected role? Be specific.
  • Recognize the strengths and weaknesses of the organization.
    • Identify the strengths and weaknesses that exist in relation to the major problem. Again, your focus here should be in describing what the organization is capable of doing (and not capable of doing) with respect to addressing the major problem. Thus, the identified strengths and weaknesses should include those at the managerial level of the problem. For example, if you have chosen to address the problem from the departmental perspective and the department is understaffed, that is a weakness worthy of mentioning. Be sure to remember to include any strengths/weaknesses that may be related to diversity issues.
  • Find out alternatives and recommend a solution.
    • Describe the two to three alternative solutions you came up with. What feasible strategies would you recommend? What are the pros and cons? State what should be done—why, how, and by whom. Be specific. Evaluate how you would know when you’ve gotten there. There must be measurable goals put in place with the recommendations. Money is easiest to measure; what else can be measured? What evaluation plan would you put in place to assess whether you are reaching your goals?
    • TIP: Write this section as if you are trying to “sell” your proposed solution to the organization. Convince the reader that your proposed solution is the best available and that it will work as planned. Make sure that the goals you identify are worth the effort required to achieve them!

To support your work, use your course and text readings and also use the South University Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format.

Submission Details:

  • Name your file as SU_MHA6999_W5_Project_LastName_FirstName.
  • Your assignment should be addressed in a 4- to 6-page document.
  • By the due date assigned, submit it to the Submissions Area.

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