Describe strategies and methods that leaders can use to facilitate guiding their teams from the storming phase to norming phase. Explain how the strategies may differ for an IT manager versus a call center manager. Discussion Question 1 (150 words) with 1 reference.
Your team is tasked with supporting three new major initiatives while ensuring systems support for five different existing applications. The span of the new initiatives is expected to take at least 9 months to implement and requires at least half of your resource staff. Describe the methods you would employ to ensure that everyone on the team provides input and the team arrives at a solution. Explain if it necessary for everyone to agree with the solution. Discussion Question 2 (150 words) with 1 reference.
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